Our team of receptionists will help you with appointments and enquiries. Please ask if you would like to speak to one in private. They are not medically qualified so are not authorised to give medical advice. Please remember they work to practice policies determined by the doctors. Our staff work hard to help you so please be courteous to them. Phone lines are busy at 8.30 am when book on the day appointments are released so for non–urgent queries, please call later in the day if possible.