Contact the practice
Twickenham Park Surgery
17 Rosslyn Road
East Twickenham
Middlesex, TW1 2AR
Telephone: 020 8892 1991
Out of Hours: 111
Opening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you need a doctor out of hours, you can call 03000 240 000.
Calls are answered by East Berkshire Primary Care Out of Hours to prioritise for Harmoni. If you phone us out of hours, a recorded message will give you the above number and the time we are next open. Please use the out of hours service only if you feel the problem cannot wait until our next surgery.
For Life Threatening Situations Dial 999
Walk-in Centre
Teddington Memorial Hospital, Hampton Road, Teddington TW11 0JL
Monday to Friday 8 am to 10 pm (GP available 18.30-22.00)
Saturdays, Sundays and Bank Holidays 8 am to 9 pm (GP available 08.00-21.00)
Telephone: 020 8408 8224
Physical accessibility
Here at Twickenham Park Surgery we have a lift for access to the first floor for wheelchair and pram users.
We also have a disabled toilet with a powered door which can also be used by mothers for nappy changing.
We are able to provide interpreters for patients who do not speak English but please let reception know in advance so that they can be arranged in time for your appointment.
How to make a complaint
Should you have reason to be dissatisfied with our service, please contact our Practice Manager Serena Medina by emailing us at swlicb.twickenhamparksurgery@nhs.net. She will inform you of our complaints procedure and investigate your complaint in line the with NHS complaints policy.
We are constantly striving to improve our service and welcome your feedback. A box for comments and suggestions is supplied at reception and these responses will be discussed within the practice.
Sadly, we tend to receive feedback when patients are not happy. Our staff work hard to care for you so we would be pleased to receive positive feedback if you think it is deserved. Perhaps you could drop a note into the comments box or even make an entry on the NHS website.
