Prescriptions
For a faster and more convenient way to request repeat prescriptions, we recommend using our digital services:
- Via our Website – The above link will direct you to an online form which will be sent to our in-house prescribing team.
- NHS App – You can request your repeat medications via the NHS App.
If you cannot use digital services, you can still order by:
- Contacting your chemist – We cannot take requests over the phone but your chemist should allow you to call them to request medication and they will then request it on your behalf.
PLEASE NOTE
From 01/09/2026 we will no longer be accepting prescription requests via email, please instead request via the above online form
If you cannot use the online form, please contact your chemist who can request on your behalf
Additional Information
Processing Time – Please allow at least 48 hours for your prescription to be processed.
Pharmacy Collection – Almost all of our prescriptions now get sent electronically across to your nominated pharmacy. If your prescription has been issued and is not available for collection at your nominated pharmacy please contact our reception team who will be able to help.
Medication Reviews – You may be asked to attend a check-up at appropriate intervals in line with our policy. A detailed leaflet on repeat prescriptions is available at reception.
Batch Prescribing
Batch prescribing allows eligible patients to collect repeat prescriptions from their chosen pharmacy without needing to visit the surgery each time.
- This option is available only for patients who are stable on their medication.
- Your doctor will inform you if you are suitable for batch prescribing.
For more information, speak to your GP or reception team.
Emergency Medicines
If you’ve run out of your repeat prescription and need an emergency supply, you can request a limited emergency prescription. Visit NHS 111 Emergency Prescription Service for assistance.
Shared care prescribing
We will only accept shared care requests that are initiated by a consultant on the GMC Specialist Register. The consultant must confirm the patient’s stability on medication, provide a comprehensive treatment plan, and outline ongoing monitoring requirements. Our acceptance of shared care remains at the discretion of the practice, ensuring that we can safely meet the patient’s needs within primary care.
If you have any further queries please contact us directly via email at swlicb.twickenhamparksurgery@nhs.net
