Noticeboard

Please do not come into the surgery unless you have a pre-booked appointment.

We are offering telephone consultations which must be booked via the Doctorlink symptom checker below. If, after the call, the Doctor needs to see you, they will book you for a face to face appointment. We have now moved to our new clinical system, if you require log in details please e-mail swlccg.twickenhamparksurgery@nhs.net to request.

Please continue to complete the “Doctorlink” symptom checker below to access the GP and continue to email us with either:

Prescription request: swlccg.tpsprescriptions@nhs.net

All other queries: swlccg.twickenhamparksurgery@nhs.net

We will endeavour to be back to normal as soon as possible, and would like to thank you for your patience and understanding with these improvements which will benefit you as well as the practice.

Repeat Prescriptions

Repeat prescriptions are issued with a counterfoil on the right hand side. You just need to tick the items you need and drop it into the surgery. Alternatively you may post, fax or email it to swlccg.tpsprescriptions@nhs.net (clinical queries should not be sent via this address, it is a no reply service and is not looked at by clinical staff).

We do not accept telephone requests to avoid any mistakes.

Please submit a separate written request for any additional items you need rather than adding them to the counterfoil. We need at least 48 hours' notice (collection guide times are displayed in reception).

If you want us to post the prescription back to you, please supply a stamped addressed envelope. Some local pharmacies collect from us so your prescription can be sent to them direct. If you lose the counterfoil, request forms are available in reception. You will be asked to come in for a check up at sensible intervals in line with policy. A more detailed leaflet on repeat prescriptions is available at reception.

Batch Prescribing

Batch prescribing enables patients to collect regular prescriptions from a pharmacy of their choice without coming into the surgery. Only patients who are stable on their medication are suitable and your doctor will inform you if this is an option for you.

 
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